User Types

This article outlines the types of users in Happeo and how they are given access to Channels and Pages.

Guest users

• In Happeo, guest users, also known as external users, are individuals who are not affiliated with a specific organization
• These users are invited to participate in Channels by email or through a group
• These users are invited to participate in Pages through a group
• Not visible in Org Chart

External users

• External users belong to a different organization (as opposed to no organization)
• These users are invited to participate in Channels by email or through a group
• These users are invited to participate in Pages through a group
• Not visible in Org Chart

Trusted users

• Trusted users belong to a different organization that is trusted and therefore are considered internal users rather than external users
• These users are invited to participate in Channels by email or through a group
• These users are invited to participate in Pages via a group or individually
• Visible in Org Chart if the manager field is applied
• Not visible if removed from Search
• Not visible if suspended
  

Invited users

• Invited users belong to your organization and are invited via email
• These users are invited to participate in Channels by email or through a group
• These users are invited to participate in Pages via a group or individually
• Not visible in Org Chart because the manager field cannot be filled
• Cannot be removed from Search

Normal users

• Normal users belong to your organization and are pulled in via a provisioning source
• These users are invited to participate in Channels by email or through a group
• These users are invited to participate in Pages via a group or individually
• Visible in Org Chart if the manager field is filled
• Not visible if removed from Search
• Not visible if suspended