Transition Guide of Happeo’s Mobile App for Admins

This article provides transition guides tailored to the specific needs of Happeo mobile app administrators.

What this guide covers

The guide will cover three main scenarios:

• Admins transitioning to the new Happeo Mobile App: This section is for admins who use the standard Happeo mobile app available for download from the App Store or Google Play
• Admins of self-hosted Happeo Mobile Apps: This section is for admins with customized versions of the Happeo app distributed through the App Store or Google Play
• Admins managing internal app distribution: This section is for admins who receive the Happeo mobile app files directly from Happeo and distribute them through internal methods

Admins transitioning to the new Happeo Mobile App

This guide is designed to assist admins in transitioning to the new Happeo mobile app hosted in the App Store and Google Play. Please follow these steps to ensure a seamless migration for your users before the old app is deactivated on July 1st.

Timeline and steps

• March 28th – The new app becomes available on the App Store and Google Play
• April 8th – In-app banners will be shown in the old app to direct users to download the new app. By this date, the old app can no longer be downloaded
• July 1st – The old app will be deactivated. Please ensure all users have transitioned to the new app

Key features for admins

Customization settings – You can tailor the app’s interface to match your company’s branding, including color schemes and icons

Support

For any questions or assistance during the transition, please contact your Customer Success Manager (CSM) or the Happeo support team.

Admins of self-hosted Happeo Mobile Apps

This guide supports admins of companies that self-host the Happeo Mobile App in the App Store or Google Play, focusing on a smooth transition to the new version.

Timeline and steps

• April 1st – Happeo will provide you with the new app for self-hosting
• Until April 8th – Please prepare for the transition by testing the new app internally and planning your communication strategy
• April 8th – We recommended that you remove the old app from app stores and start directing users to the new version
• July 1st (Flexible) – Old app deactivation date. This can be adjusted based on your needs; please discuss it with your CSM

Key features for admins

• Managed Google Play & Apple Business Manager – Use these platforms for distributing the new app internally, ensuring a secure and efficient rollout
• Customizable rollout plans – Coordinate the transition at your pace, with the flexibility to extend the deactivation date of the old app if necessary
• Customization settings – Tailor the app’s interface to match your company’s branding, including color schemes and icons

Support

Contact your Customer Success Manager for guidance on self-hosting the new app and customizing your rollout plan.

Admins managing internal app distribution

For admins managing the internal distribution of the Happeo mobile app, this guide outlines the steps to transition to the new app, ensuring a smooth changeover for your users.

Timeline and steps

• April 1st – You will receive the new app files from Happeo
• April 1st to April 8th – You can distribute the new app internally, utilizing your organization's distribution methods (e.g. internal app stores, direct download links)
• April 8th – Encourage the removal of the old app and ensure all users have access to the new version
• July 1st (Flexible) – Work with your CSM to set a custom deactivation date for the old app, if needed

Key features for admins

• Internal distribution flexibility – Leverage your existing distribution mechanisms to roll out the new app, whether through Managed Google Play, Apple Business Manager, or direct distribution
• Enhanced control over transition – Customize the transition timeline and communication strategy to fit your organization's needs
• Customization settings – Tailor the app’s interface to match your company’s branding, including color schemes and icons

Support

For technical assistance or questions about internal distribution, please contact your Customer Success Manager or the Happeo support team.