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This article aims to provide you with information regarding normal vs. limited users.

Happeo allows 2 types of users: Normal and Deskless. The user type can be managed from the admin user management under user or organization permission management.


Normal users

Normal users have access to all Happeo features and integrations. 

Deskless users

The Deskless License was created at the time when Google Cloud IDs did not have access to Drive. This means that setting the deskless license will disable all Drive functionality on the platform.

However, nowadays there are also cloud ID users who do have access to Drive. For those users, you should use the "normal" license option in Happeo so that they can also use the Drive functionality within Happeo.

If you assign the "Deskless" license to a Happeo user, then the user cannot use Drive functionalities in Happeo even if they had Drive access.

Happeo "cleans up" those Drive integrations from the Happeo interface (the purpose of this is to not confuse users who have no Drive access).

In summary

Deskless users have limited access to Google Workspace integrations. The user type is used when provisioning users without a full Google Workspace license.

Normal users can be demoted to deskless users as well, but we do not recommend this.

Setting a user as deskless will remove the following features:

  • Channel folder
  • Channel calendar
  • Channel widgets
  • Pages Google Drive folder widget
  • Pages Google Drive file
  • Pages Google Drive file list
  • Pages Google Calendar event list
  • Search from Google Drive
  • Search from Google Calendar
  • Search from Gmail

These limitations mean that Happeo will automatically hide all these integrations from the user. This includes Channels sections and Widgets as well as Pages widgets that use these integrations.