Admin Mode

In this article, you can learn what Admin mode is, how to toggle it, and its use cases.

Admin privileges

Happeo Admin privileges are off by default. When an Admin needs to do Admin things, they must first enable Admin Mode to see all the possible actions. 

Admin Mode can be enabled from the profile tab by clicking your avatar and toggling the Admin Mode.

Permissions in Admin Mode

• Deleting any post or comment
• Owner permissions in any channel (edit, share, archive)
• Owner permissions on any Page
• Ability to view unlisted / unpublished Pages

Troubleshooting

I’ve enabled Admin Mode, however, I cannot manage a Channel’s contents

As an Admin, it is not possible to manage a Channel’s contents if you are not a member of the Channel. The way you can manage a Channel’s contents is by accessing them from the Admin Settings and adding yourself as an Editor of the Channel.

1. Click on your avatar at the top right of the platform and select Admin Settings
2. Click Channels
3. Search for the Channel you wish to manage
4. Click the three dots next to the Channel
5. Click Manage Channel
6. Click the Members icon at the top-right corner of the page
7. Click Share to Users and Groups
8. Type in your name in the search bar and select your user profile
9. Click Share
10. Find your user profile from the list of Channel Members
11. Click on your Channel permissions label (by default, you will be a Participant) and change it to Editor

I’ve enabled Admin Mode, however, I am not able to manage the Channel Settings

As an Admin, it is not possible to manage Channels that are labeled as Only Invited Users and Anyone in my organization can ask to join. The way you can manage these Channels is by accessing them from the Admin Settings and adding yourself as an Editor of the Channel.

1. Click on your avatar at the top right of the platform and select Admin Settings
2. Click Channels
3. Search for the Channel you wish to manage
4. Click the three dots next to the Channel
5. Click Manage Channel
6. Click the Members icon at the top-right corner of the page
7. Click Share to Users and Groups
8. Type in your name in the search bar and select your user profile
9. Click Share
10. Find your user profile from the list of Channel Members
11. Click on your Channel permissions label (by default, you will be a Participant) and change it to Editor