Table of contents

In this article, you can gain some insight into User Profiles.


Happeo offers a User Profile for every user. The information displayed here is synced from Google Workspace and Azure and is always up-to-date. Some of the information is managed by the user themself but most are admin managed

Where to find User Profiles

Whenever a user's name appears in a Channel Post, comment, People Directory, etc., their User Profile can be easily accessed by simply clicking on their name. This convenient feature allows you to quickly view important information about other users in the environment, making it easier to connect and engage with others.

To view your own User Profile, you can:

  1. Click on your Avatar at the top-right corner of the page
  2. Select Public profile


User information from Google Workspace and Azure

Here's the list of user information synced from Google Workspace and / or Azure. 


  • Profile picture
  • Phone numbers and their labels
    • E.g. work phone number
  • Primary email 
  • Secondary emails
  • Position title 
  • Department
  • Manager
  • Work address
  • Cost center
  • Birthday
  • Additional info (custom user attributes)
  • Calendar schedule
  • Google groups / Microsoft groups memberships
  • Organizational unit

User information from Happeo

Some of the information is user-managed (from the User Settings) and comes from Happeo. Here's the list of information:

Managed through User information > My information > Additional information

  • Description
  • Skills

Managed through User information > My information > My settings

  • Out-of-office start date
  • Out-of-office end date
  • Out-of-office message


The user information is synced within two hours. This means that when a Google Workspace or Azure admin changes user information, the user information will be reflected in Happeo.

However, Happeo does keep a 12-hour cache of opened users, meaning that you may see old user information for up to 12 hours if the user data is fetched from the cache.

Updating your Happeo profile picture and cover

The Happeo user profile picture is synced from Google Workspace (as of now, not Azure). However, if you would like to update your profile picture manually:

  1. You can navigate to your User Settings and click on Change Avatar
    1. By updating your profile picture through your Google account, all Google Workspace services will have the same photo (Gmail, Drive, Calendar, etc.)

To change your profile cover, you can:

  1. Click on your Avatar at the top-right corner of the page
  2. Select Public profile
  3. Click Change cover
  4. Select Click to upload
  5. Select an image you want to add as a cover
  6. Frame the image to your liking
  7. Select Upload original or Crop and upload
  8. If you wish to remove the image, you can click the bin icon next to Change cover



Hide users from the Search

You can hide users from the Search by unselecting the contact sharing option in the Google Workspace admin panel.

Specifically, to hide users from search:

  1. Go to Google Workspace Directory in the Google Workspace Admin Panel
  2. Click Directory Settings
  3. Click the downwards-facing arrow next to Sharing Settings
  4. Click the edit symbol next to Contact Sharing
  5. Uncheck Enable contact sharing

For Microsoft users, please see this article.


My profile picture is not syncing from Google Workspace

The reason for this issue is that the Google API is unable to send the image file to Happeo. However, uploading a new avatar image to your Google Workspace can usually resolve the problem.

To resolve this issue:

  1. Log into Google
  2. Click on your avatar image and select Manage Your Google Account
  3. Click on your profile picture
  4. Click Change at the bottom left corner
  5. Log into Happeo and go to User Settings (through your Avatar at the top-right corner of the page)
  6. Click Sync from Google Workspace