Advanced Analytics: Channel Filters

This article contains information about what channel filters are in Happeo’s Advanced Analytics, and how to create, edit and use them.

Package information: Creating audience filters is available to Growth and Enterprise package users.

What are channel filters?

Happeo's Channel Filters offer detailed analytics on channel content consumption, allowing admins to understand what resonates with users. With filters like channel name, owner, and visibility, admins can optimize content strategy for better engagement and relevance.

Conditions

Channel filters include specific conditions (attribute, operator, and value) to filter your data. Specifically:

• Attributes
  • Channel name
  • Hashtags
  • Visibility
  • State
  • Members count
  • Owner
  • Editor
  • Organisation name
• Operators
  • Is or Is not
  • Contains
  • Equals, is more than or equal to, is less than or equal to
  • Is, is before, is after, is between
• Values (dependent on the attribute(s) chosen). Examples of values include:
  • Active (channel state)
  • Ask to join (channel visibility)
  • Tim Smith (owner)

To learn more about filters and conditions, please see this article.

Example scenario

Say you want to see data only for channels that are open for anyone to join without request.

• Attribute – Visibility
• Operator – Is
• Value – Open

By setting this filter, you'd tell Happeo to show you information only for those channels where the "Visibility" attribute equals "Open.”

How to create a channel filter

To use channel filters, you can navigate to the Analytics tab by clicking your avatar and then Analytics. Then, click on the Channels tab from the sidebar on the left.

Note: Channel filters can only be applied and viewed when you are in the Channels tab of the Analytics page.

From the Channels tab, you can click on the Channels | All content tab at the top of the page.

1. Click Create new channels filter
2. Click the Search… dropdown menu and select an attribute, such as ‘Visibility’
3. Then, you can select a condition, such as ‘Is’
4. Click the blue + to choose a value, such as ‘Open’
5. (Optional): You can also do the following:
   1. Clear all you settings by clicking ‘Clear all’
   2. Undo and redo your actions by clicking the left and right buttons
   3. Add more conditions by selecting ‘Add condition’
   4. Remove the filter by clicking the trash icon
6. Once you’re done, click “Save” to finalize the filter and give it a name in the designated field. You can now:
   1. Click “Apply filter” to immediately see reports based on your newly created Channel Filter
   2. OR select your saved filter from the dropdown menu at the top of the Analytics page

How to use a channel filter

In the Channels tab within the Analytics page, you can click on the channels (document) icon at the top of the page and select the filter you want to see data for. 

You can then click through the following tabs to see specific data for the channel content filter you selected:

• Channels > Overview – You’ll receive an overview of active channel users, channel views, and channels created
• Channels > Explorer – You can view channel statistics for specific channels, such as channel views, unique channel views, number of posts, and comments
• Channels > Posts – Here, you can view specific post statistics, such as post engagement, posts created, post reactions, comments created, and comment reactions

Note: To deselect a filter, you can click the blue checkmark next to the filter.

How to edit a channel content filter

To edit a channel filter:

1. Click on the channel (document) icon when viewing the Channels tab in the Analytics page. You can find this icon at the top-left. In the dropdown menu, select the filter you wish to edit
2. The selected channel content filter will be highlighted in grey and light blue on the top-left of the page. Click on the filter to open the editing tool
3. Make any desired modifications to the channel content filter’s criteria, including the attribute, operator, and value(s)
4. To edit the filter’s name, click the Edit filter button on the highlighted audience filter’s right and change the name there
5. Review your changes and ensure they accurately reflect your intended adjustments
6. Click the Save button to apply the changes to the audience filter

How to share a channel filter

To share an channel filter:

1. Click on the channel (document) icon when viewing the Channels tab in the Analytics page. In the dropdown menu, select the filter you wish to edit
2. The selected channel content filter will be highlighted in grey and light blue on the top-left of the page. Click on the filter to open the editing tool
3. Click Share filter on the right of the audience filter
   1. The filter link will be copied to your clipboard

How to remove a channel filter

To remove a channel filter:

1. Click on the channel (document) icon when viewing the Channels tab in the Analytics page. In the dropdown menu, select the  filter you wish to edit
2. The selected channel content filter will be highlighted in grey and light blue on the top-left of the page. Click on the filter to open the editing tool
3. Click the Edit filter button on the highlighted audience filter’s right
4. Click Delete at the bottom left and then confirm the deletion