Pages 2.0 | Notify Users When You Publish or Update a Page

🎯 Who this article is for: Page group owners, page group editors, and individual page editors working in Pages 2.0.

💼 Package requirements: Notifying users when you publish a page is available to all packages.

1. Overview

Not every update needs an announcement. But when something matters, it should reach people directly. Page notifications in Pages 2.0 make it straightforward: when you publish a new page or push an update live, a dropdown in the publish dialog lets you choose who to notify: editors only, or everyone with access to the page (page owners, editors, and viewers). By default, no one is notified until you actively select an option. No separate message needed.

2. Use cases

• New content gets noticed straight away: The moment a new page is published, a notification goes out to everyone with access, so content starts doing its job from day one rather than waiting to be discovered.
• Everyone works from the latest version: When a page is updated, a notification confirms to the right people that the content has changed and is ready to use, keeping the whole team aligned on what is current.
• One publish, everyone in the loop: For pages shared across a large group, a notification reaches every person with access in one step. There's no need to decide who to tell or where to post it — the page's existing permissions handle that automatically.

3. Before you begin

Before sending your first page notification, make sure you have the following in place.

• You must be a page group owner, page group editor, or an individual page editor on the specific page you are publishing.
• Notifications are delivered in-app and on mobile. Email notifications are not available at this time, though they may be added in a future release.
• The notification dropdown is set to No one by default. You must select a different option each time you want to notify users.

🗒️ Note: For pages shared with your entire organization, who receives a notification depends on which roles are assigned. If the entire organization is set as an editor, both Editors only and All users with access will reach all organization members. If a user belongs to both the organization and a specific group that also has access to the page, they will receive one notification only, not two.

4. How to send a notification when publishing a page

These steps apply whether you are publishing a page for the first time or updating one that is already live.

1. Open the page in Pages 2.0 and make your edits.
2. Click Publish.
3. The Confirm Publish dialog will appear. It reads: You are about to make this draft live. This will replace the current published page.
4. Open the Notify users about this update? dropdown and select an option: 
   • No one, Editors only, or All users with access (page owners, editors, and viewers).
   • If you select Editors only or All users with access, an Add a message checkbox will appear. Check it to open a text box and type your message. The message will be included in the notification.
5. Click Publish to confirm.

The page will publish and a notification will be sent in-app and on mobile to your chosen recipients. Users will see your avatar, username, the name of the page you updated, and your message (if you added one) in their notifications menu.

🗒️ Note: If you leave the dropdown set to No one, the page will publish as normal and no notification will be sent. The dropdown resets to No one with every publish, so you need to select an option each time you want to notify users.

5. Best practices

The notification itself takes seconds. A few habits around how and when you use it make it more effective for your organization.

• Be selective about when you notify: Reserve notifications for new pages, corrected information, or updates that affect how people work or make decisions. Used selectively, notifications carry more weight, and people are more likely to act when one arrives.
• Confirm page access before you publish: Notifications go to everyone currently listed in the page's permissions. If the right people are not yet in the access list, or if someone should be removed, take a moment to review permissions before you hit publish.

6. Frequently asked questions

Can I choose to notify only some of the people who have access?

Yes. The publish dialog includes a Notify users about this update? dropdown with three options: No one, Editors only, or All users with access (page owners, editors, and viewers).

Can I see whether people have opened or acted on the notification?

No. Once a notification is sent, there is no read receipt or tracking available to confirm whether someone has opened or acted on it.

Can users turn off page update notifications?

No. Page update notifications cannot be turned off at the individual user level. If a page you have access to is updated and the publisher chooses to send a notification, you will receive it.

Are these page notifications included in Digest Emails?

Currently, page notifications don't appear in digest emails. Digest emails cover new posts, articles, announcements, and comments (depending on which ones you've toggled on — learn more here). Page notifications are delivered directly to the notifications tab in your top navigation bar and via the mobile app.

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