App Marketplace

Availability: The App Marketplace is available to all packages.

What is the App Marketplace?

The App Marketplace is Happeo’s central hub for apps and widgets that extend your intranet’s functionality. Beyond what’s included out-of-the-box, you can explore and install tools that make your digital workplace more adaptable to your organization’s needs.

Happeo supports three main types of apps:

• Page apps: Displayed as widgets on Pages, available for any Page editor to use.
• Search apps (Connectors): Extend Happeo’s search functionality, allowing users to find information from connected apps directly within the intranet search bar.
• Channel apps: Make it easy to enrich Channel posts with content from tools like YouTube, Google Forms, or Typeform, helping employees share resources, surveys, or media quickly and easily.

Importantly, the App Marketplace doesn’t replace Custom Widgets—it enhances them. Custom-built widgets can now be shared more widely, even beyond your own environment, helping organizations create reusable tools that benefit a larger community.

Use cases

By connecting the tools people already rely on, Marketplace apps bring scattered processes into one central hub. Below are some practical examples of how organizations use these apps to simplify work and create a more connected digital workplace.

• Team communication: With Slack integrated into Happeo, employees can search conversations and decisions directly from the intranet, keeping collaboration transparent and easy to reference.
• Project tracking and visibility: Tools like Asana, Trello, and Jira can be embedded on project Pages, ensuring tasks, sprints, and progress updates are visible alongside related discussions and documentation.
• Knowledge discovery across platforms: Search Connectors for Confluence, Box, and Dropbox ensure employees can locate documents and knowledge quickly, regardless of which system they were originally stored in.
• Employee feedback and engagement: With Google Forms and Typeform embedded in Pages, organizations can collect input or run surveys without sending employees outside the intranet experience.
• HR self-service: With HiBob integrated, employees can access HR essentials like time-off requests and personal records directly in Happeo, reducing routine queries to HR teams.

Best practices

To get the most out of the App Marketplace, it’s important to be intentional about how apps are selected, installed, and maintained. A thoughtful approach ensures your intranet stays focused, secure, and genuinely useful for employees rather than becoming overloaded with tools. Below are some best practices to guide you.

• Start with the essentials: Focus on installing apps that directly support your core workflows, such as project tracking, customer support, or HR, before layering on optional extras.
• Keep it relevant: Regularly review installed apps to ensure they’re still meeting team needs and uninstall those that add clutter without value.
• Control access wisely: Use sharing settings to make sure apps are available to the right groups; company-wide tools for everyone, but specialized apps (like Jira) only for relevant teams.
• Prioritize security: Always review the app’s privacy policy, terms of service, and support details before installation to safeguard company data.
• Encourage adoption: When rolling out a new app, communicate its purpose clearly and show employees how it enhances their intranet experience.

Where to find Marketplace apps

To explore Marketplace apps, navigate to: Admin settings → Apps → Marketplace apps.

At the top, you’ll see which apps are already installed in your environment. Below that is the full list of apps available for installation. You can also use the quick filters and search tool in the upper-right corner to quickly find what you’re looking for.

Install a Marketplace app

In the App Marketplace, when you click on an app (e.g. Slack), you’ll see:

• The app title at the top.
• A preview of the app.
• A description below the preview.
• The category and section (e.g., Communication & productivity and Pages).
• Related apps.
• Links to support resources such as:
  • App support
  • Developer website
  • Terms of service
  • Privacy policy

If the app meets your needs, select Add to Happeo at the top of the page. You’ll receive a notification confirming the installation.

🗒️ Note: Some apps require a setup process to finalize installation.

• If prompted, click Setup from the notification, which will guide you to the setup page.
• If you don’t see the notification, you can also find the setup option beside the app’s title in your list of installed apps.

Additionally, under each installed app, you can:

• Adjust Sharing settings (to control which users can access it).
• Uninstall the app if it’s no longer needed.

Sharing settings

Sharing settings determine which users or groups in your organization can use the app. This is valuable for tailoring tools to specific teams.

For example:

• A Jira Connector might be shared only with the Engineering department.
• A general HR app could be shared company-wide.

This flexibility helps organizations provide the right tools without cluttering everyone’s workspace.

Install a Search Connector

Installing a Search Connector works much like adding a regular app:

1. In the App Marketplace, click the Search quick filter and select the search app.
2. Click Add to Happeo.
3. You’ll receive a confirmation notification.

To finish setup, enable the search app in Admin settings → Search tab. From here, you can:

• Toggle options such as Search AI (AI generated answers), Show in search (full overview) or Show in search predictions (autocomplete).
• Reorder how search apps appear by selecting Reorder and dragging them into place.

This ensures employees see the most relevant sources first when searching.

🔎 Read more about how to manage Search Connectors in our dedicated article.

Uninstall a Marketplace app

1. Navigate to Admin settings → Apps.
2. Locate the installed app under Installed apps (marked with an Installed icon).
3. Click on the app and select Uninstall on the right-hand side.
4. Confirm the action in the pop-up message by selecting Yes, uninstall.

Submit a Marketplace app

If your team has developed an app you’d like to share, you can submit it to the Marketplace by navigating to: Admin settings → Apps → My Marketplace submissions → Create app

When submitting, you’ll be asked to provide several key pieces of information.

1. Basic information

Provide the following details about your app:

• App name and icon.
• Short description.
• Target section (Pages, Search, or Channels).
• Category (e.g. Marketing, Communications).

2. Detailed information

Here you’ll expand on your app with:

• A long description.
• Preview images (up to 6) in JPG, JPEG, or PNG format at 1200 x 780 pixels.
• Support URL.
• Developer website.
• Terms of service URL.
• Privacy policy URL.

3. App credentials

You’ll need to provide credentials that help Happeo identify and render your app:

• Widget slug – The identifier that allows the widget to render inside Happeo. If this slug is not used correctly, the widget will not start.
• Secret key – Used to validate and identify the visiting user and organization. This becomes available once the application is saved as a draft.
• Setup URL – Shown to the admin after installation. A JWT token is automatically included as a URL parameter (“token”) so the app can recognize the user and organization.

4. App configuration

Upload the app’s source code as a .zip file (maximum size 2MB). Keep in mind:

• Use the compressed zip format if your code needs compiling.
• The zipped code should include a command to create a bundle, as the application will be bundled by the Happeo super admin during the review process.
• Only include the app’s front end that will reside within Happeo.

To make this process easier, Happeo provides both a starter template for building your first app and a full SDK for deeper integrations.

5. Review and submit

Once you’ve provided all information, you’ll see an overview of your submission.

• Any missing items will be highlighted—make sure to complete these before continuing.
• You can revisit earlier steps using the menu or by clicking Previous at the bottom of the page.
• We recommend including details in the Notes for reviewer field, such as whether the app connects to an external service or API.

When everything is ready, you can either Save draft or Submit to review.

• The Submit to review option only becomes available once all required information and files have been provided.

6. Submission review process

All submissions are reviewed by Happeo to ensure security, performance, and quality before they are approved. This protects organizations from unsafe or low-quality apps and gives administrators confidence in what they make available to their users.

Submit a Search Connector

The submission process for Search Connectors is nearly identical to submitting a regular app. When creating the submission, ensure the target section is set to Search, and provide:

• Basic and detailed information.
• App credentials.
• App configuration, including OAuth Begin URL, Search predictions URL, Search endpoint, and Search settings endpoint.

Once submitted, Happeo reviews it for both security (no vulnerabilities or malicious behavior) and functionality (the app performs as expected without disrupting other systems).

FAQ

General

How do Marketplace Apps differ from Custom Widgets?

Custom Widgets and Marketplace Apps share the same underlying concept. The difference lies in availability:

• Marketplace Apps are available publicly for installation.
• Custom Widgets are built for and restricted to your Happeo environment only.

Do Marketplace apps cost extra to install?

Most apps in the Marketplace are free to add to Happeo, but some third-party services (like Salesforce or Zendesk) require their own paid licenses to function.

Who can install Marketplace apps in Happeo?

Only admins can install apps from the Marketplace, though app usage can be extended to different user groups via sharing settings.

Are Marketplace apps available in all languages supported by Happeo?

Individual apps may only be available in the language provided by the developer.

Security & compliance

How does Happeo ensure Marketplace apps are safe to use?

Every submission undergoes a review process that checks for security vulnerabilities, data privacy compliance, and functional reliability before being approved.

Can admins restrict Marketplace apps from sending data outside the organization?

Apps themselves may interact with external services, so admins should always review each app’s privacy policy and terms of service before enabling them.

What happens if an installed app becomes unsupported or deprecated?

If a Marketplace app is deprecated, Happeo will notify admins. Apps can be uninstalled without affecting the rest of the intranet, but if the app is actively in use (for example, as a custom Page Widget), it will no longer function and the widget space will appear empty until removed or replaced.

Usage & adoption

How do employees know which Marketplace apps are available to them?

Once an app is installed and shared, it appears in the relevant section (Pages, Channels, or Search). Admins can promote the new tool through Channels, but end users will still need to authenticate the app before they can start using it.

What’s the best way to drive adoption of a new app?

Pair installation with a clear communication plan — show how the app fits into existing workflows and provide quick “how-to” resources for end users.

Maintenance & governance

How often should admins review their installed apps?

A quarterly review is recommended to check relevance, usage, and security compliance, removing any apps that no longer serve a clear purpose.

Can usage metrics for apps be tracked in Happeo?

While Happeo doesn’t currently provide detailed analytics for Marketplace apps, admins can monitor adoption indirectly by checking intranet engagement and feedback.