Connect Happeo Instances and Set Up Trust

In this article, you will learn how multiple domains interact within the same environment.

Multiple domains within Happeo

In Happeo, a company can have multiple domains within the same environment. The domains are separated from each other with different user groups and access.

A great example is a company with headquarters in Helsinki, where the main environment is located and operated. The domains are the Happeo platforms for offices located in other countries. While it is important for the company to be able to communicate and share information as a whole, some data only concerns certain offices. 

That is why Happeo enables the main environment to communicate and set up trust with all domains while domains are kept separate from each other. The trust can be set up one way or both ways. This enables certain information shared within the domain to remain accessible only to that domain or all trusted domains.

Trusted organizations can:

• Share (also share with everyone)
• Search across trusted organizations
• View all environment Analytics

Trusted organizations example

• Organization A can see information in A & B & C
• Organization B can see information in A & B & D
• Organization C can see information in B & C
• Organization D can see information in D
  • The use case could be that Organisation D is dedicated to external users

Communication between domains

Although domains can’t fully communicate with each other, the main environment can communicate with all domains and share Pages and Channels with all of them. This allows the admin of the environment to share information displayed in Pages and Channels with the whole organization at the same time.

For instance, a Page created in the main environment can be shared across all other environments, enabling the whole organization to get access. This way the whole organization can be notified and informed at the same time.