Pages 2.0 | Change a Page Group Owner

🔒 Permissions: Only Admins, Page Owners, and Page Editors with permission to edit an entire Page Group can change a Page Group’s owner.

Understanding Page Group ownership

A Page Group owner is the single accountable person responsible for the Page Group’s overall structure, content quality, and long-term governance. They have full control across all Pages and subpages within that group, ensuring the information stays accurate, searchable, and aligned with how your organization works today.

Changing the Page Group owner becomes necessary when responsibilities shift, teams reorganize, or the original owner is no longer the right person to maintain the content. Updating ownership keeps your platform healthy by ensuring every Page Group has a clear, active owner who can maintain structure, approve updates, and prevent content from becoming outdated or unmanaged.

🔍 See our dedicated article: Manage Page-Level Permissions for more information about user roles and permissions. 

Before you start (requirements and impact)

Before transferring ownership, make sure you understand the roles, permissions, and effects of this change. Updating a Page Group owner helps maintain clear accountability, but it also shifts responsibilities that affect governance, editing rights, and long-term structure.

Who can transfer ownership:

• Platform Admins (with Admin Mode on).
• The current Page Group owner.
• Page Group Editors with permission to manage the entire Page Group.

These roles ensure that only people with full oversight and governance responsibility can make this change.

Ownership works one-to-one: A Page Group can have only one owner at a time, and ownership is transferred rather than duplicated. This keeps accountability clear so teams always know who is responsible for maintaining the content.

What changes after the transfer:

• The new owner receives full control, including editing rights, permission management, and the ability to reorganize or move Pages.
• The previous owner keeps their existing role (typically Editor) unless you manually change it.

This prevents accidental permission loss and keeps the Page Group stable during handover.

If the previous owner no longer needs access: You can remove their access by setting their Page Group permissions to None. This is especially important if the former owner has left the team or the company.

Where the change is reflected: Ownership updates appear in Admin Settings → Page Groups, giving admins a clear audit trail of who is accountable for each group.

How this impacts your organization:

• Content stays actively managed by the right person.
• Permissions remain aligned with team responsibilities.
• Your platform stays structured, trustworthy, and easy for teams to navigate.

How to transfer ownership

1. Open the Page Group and click the edit icon to enter the page editor.
2. Click your avatar (top-right) → Access and sharing.
3. Find the user you want to promote (add them first if they’re not listed).
4. Click the permission dropdown next to their name and select Transfer ownership.
5. Confirm the transfer in the prompt.
6. (Optional) Adjust the previous owner’s role (Editor, Viewer, or None) to fit your governance model.

💡 Governance tip: Document page-group ownership and backup editors in a visible location (e.g. a People/Departments page). This improves accountability and makes it easy to escalate requests—key for a healthy knowledge management practice.