Table of contents

This article explains how to permanently delete individual pages or entire page groups from your platform. Deletion is an irreversible action that helps maintain a clean, relevant platform aligned with your organization's current needs.

🎯 Who this article is for: Platform admins managing content lifecycle at scale.

đź”’ Permissions: Only admins can delete a page group. 

đź“” Availability: Deleting page groups is available to both Legacy Pages and Pages 2.0.

🗒️ Note: In this article, “pages” refers to both top-level pages and subpages. Subpages are pages that are nested under another page within a page group.


1. How deleting content supports organizational clarity

Deleting pages or page groups removes them from your platform, helping eliminate outdated information, reduce clutter in navigation and search results, and maintain governance clarity by removing content that has reached the end of its lifecycle. This ensures people find current, relevant answers when searching, without being distracted by outdated content.

Choose what to delete based on your needs:

  • Delete individual pages when specific content is outdated but the page group remains relevant.
  • Delete entire page groups when all content within the group has reached the end of its lifecycle

🔎 Not sure whether to archive or delete? See When to Delete vs. Archive for guidance on making this decision.


2. Use cases

  • Single outdated policies in an active page group: An HR page group contains current benefits information alongside an outdated policy page. Deleting only the outdated policy page keeps the page group clean while preserving valuable content.
  • Duplicate content identified during audits: During content governance reviews, you may discover duplicate pages covering the same topic. After consolidating information into one authoritative page, deleting the duplicate prevents confusion about which source is correct.
  • Finished projects with documented outcomes: Project-specific page groups serve their purpose during active work. Once the project wraps up and key learnings are captured elsewhere, deleting the entire page group reduces clutter and makes it easier for people to find information that matters now.
  • Organizational restructures with outdated team spaces: Page groups tied to teams that no longer exist create confusion about where current information lives. After establishing the new structure and moving content (Pages 2.0 exclusive) accordingly, deleting outdated page groups helps people find what they need without sorting through outdated team structures.

3. Before you begin

Deleting content applies to both legacy Pages and Pages 2.0. The behavior and outcome are the same regardless of which page experience your organization is using.

  1. Review ownership: Confirm with page owners or content stakeholders before deletion to avoid removing information someone still needs.
  2. Check for dependencies: Make sure no channels, other pages, onboarding flows, or recurring communications rely on the content you plan to delete.
  3. Move unique content first: If you're deleting duplicate content, move any unique or valuable information into your authoritative page or page group before deletion. This ensures no important information is lost.
  4. Document final decisions: If the content holds material related to a project or process, capture any final insights elsewhere before deleting.
  5. Consider archiving first: If you're uncertain about permanently removing content, see the recommended workflow in When to Delete vs. Archive.

4. How to delete pages and page groups

Deletion is a permanent action that removes content from your platform. The process is similar for both individual pages and page groups.

What happens when you delete content

  • The page group or page (and all its pages and/or subpages) are permanently removed.
  • Deleted content cannot be restored.
  • All subpages are removed along with the parent page.
  • Links will stop working, including links used in channels, other pages, bookmarks, or external tools.
  • The content no longer appears in Search, navigation, or the Admin Panel.
  • Analytics tied to deleted content will no longer surface in future reporting.

Delete an individual page

  1. Click your avatar and go to Admin Settings → Page Groups.
  2. Use the search bar or filtering options to find the page you want to delete. You can also click on a page group to expand it and view all pages within that group, then click on individual pages to expand them and view their subpages.
  3. Click the three dots next to the page and select Delete.
  4. In the confirmation popup, type Delete into the input field.
  5. Click Delete permanently.

The page and/or any subpages will be removed from your platform immediately.

Delete an entire page group

  1. Click your avatar and go to Admin Settings → Page Groups.
  2. Search for the page group or use the filtering options to locate it.
  3. Click the three dots next to the page group and select Delete.
  4. In the confirmation popup, type Delete into the input field.
  5. Click Delete permanently.

The page group and all its pages will be removed from your platform immediately.

Following these steps ensures the deletion is intentional and aligned with your organization’s governance best practices.


5. Lifecycle best practices

Deleting content should be treated as an intentional decision that keeps your platform focused and manageable. The tips below help your organization handle content deletion responsibly, ensuring clarity for admins and alignment across teams.

  • Document the decision to delete when needed: For pages or page groups tied to projects, audits, or recurring work, briefly document why deletion was approved. This creates a clear record for governance reviews and helps new admins understand past decisions.
  • Communicate deletions to affected teams: After deleting content, notify relevant teams that it's no longer available. This prevents confusion from bookmarked pages or broken links and reinforces trust in the platform's structure.
  • Review the archive list periodically: If content has been archived without requests for its return, deletion is often the next step. Regularly reviewing archived pages and page groups prevents long-term buildup and supports a cleaner, more intentional content structure.
  • Audit page groups: When deleting individual pages, check if the parent page group still serves a purpose. If all meaningful content has been removed, consider deleting the entire page group to maintain organizational clarity.

6. FAQ

Can I view pages inside an archived page group before deleting it?

Not directly. Archived page groups cannot be viewed by anyone, including admins. To review the content, you'll need to temporarily unarchive the page group through Admin Settings → Page Groups. Once unarchived, the original permissions are restored, so you may need to adjust who can access it during your review. After reviewing, you can archive it again before proceeding with deletion.

Can page owners or editors delete pages?

No. Only admins can delete pages and page groups. Even if you're the page owner or editor, you cannot delete content. You can archive it, but deletion requires admin privileges.

 

 

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