This article informs you on how the Happeo organization chart is created.
Happeo creates an Organization Chart by using the manager data from your Google directory. As long as the manager data of your employees are in place and updated in your Google directory, the Happeo Organization Chart will be accurate.
Updating a user's manager data
To update a user's manager data go to your:
- Google admin panel
- Select a user
- Employee details
- Add a Manager
You can find more information here.
Why are suspended users still appearing in the Org Chart?
User information in Happeo's Organizational Chart is taken from Happeo's User Cards. These User Cards are cached for 12 hours.
When a user is suspended, it will take 12 hours until they are removed from the Org Chart.